Frequently Asked Questions
General Services
Q: What services do you provide?
A: We offer secure, scalable solutions across cloud and on-prem environments. This includes cloud migrations, Kubernetes orchestration, infrastructure automation, cloud governance, storage optimization, and hybrid architecture design.
Q: Do you specialize in AWS or Azure?
A: We specialize in both AWS and Azure, with deep experience in AWS GovCloud, EKS, SSM, S3, EC2, Azure App Services, and Resource Manager templates. We also build hybrid cloud strategies integrating on-prem systems with cloud platforms.
Cloud Migrations & Architecture
Q: Can you handle full cloud migrations from on-premise systems?
A: Yes. We manage the full lifecycle of migrations—from initial assessment through design, data transfer, testing, and post-deployment optimization. We’ve led migrations for Fortune 500 companies and federal agencies alike.
Q: Do you offer disaster recovery architecture?
A: Absolutely. We've architected multi-region DR in AWS GovCloud using native tools like Route53, S3, and Lambda, and used tools like Velero for Kubernetes cluster backup and restore.
Security & Compliance
Q: Are your cloud architectures compliant with government standards?
A: Yes. We have extensive experience delivering solutions that meet FedRAMP, STIG, and DISA SRG compliance requirements, particularly in government and defense sectors.
Q: How do you handle secrets management and access control?
A: We use secure automation practices, leveraging SSM, IAM roles, GitOps principles, and CI/CD integrations to eliminate manual key sharing and enforce least-privilege access.
Container Orchestration & DevOps
Q: Do you support containerized application deployments?
A: Yes. We deploy and manage Kubernetes clusters (EKS), container pipelines with ArgoCD and Helm, and configure observability using CloudWatch, Splunk, and Dynatrace.
Q: Can you help modernize legacy applications into containers or microservices?
A: Absolutely. We’ve transformed monolithic applications into scalable, containerized services using Docker, Kubernetes, and CI/CD pipelines.
Storage & Networking
Q: What storage solutions do you support?
A: We support AWS S3, EBS, and EFS, Azure Blob and File Storage, and hybrid models. For cross-account storage and centralized logging, we use Lambda and CloudTrail integrations.
Q: Can you replace legacy POTS lines and VPN access?
A: Yes. Using AWS System Manager (SSM) and cloud-based UCaaS solutions, we eliminate the need for exposed bastion hosts or aging telecom infrastructure.
On-Premise & Hybrid Infrastructure
Q: Do you work with on-prem environments?
A: Yes. We have experience with VMware, Hyper-V, and bare-metal systems. We support hybrid architectures and transitions to the cloud.
Q: Can you integrate cloud with legacy network infrastructure?
A: Absolutely. We design secure gateways, DNS routing, and cloud-ready network overlays for seamless integration.
Engagement & Contracts
Q: Do you offer contract-based or retainer services?
A: Both. We support project-based contracts, retainer agreements, and ongoing maintenance SLAs—depending on client needs and scale.
Q: Have you worked with enterprise or government clients before?
A: Yes. We’ve delivered solutions for Marriott, AmerisourceBergen, MSCI, U.S. Air Force, Core4ce, and federal civilian and defense agencies.
Support & Monitoring
Q: What monitoring tools do you use?
A: We integrate AWS CloudWatch, Splunk, Dynatrace, ELK Stack, and PagerDuty depending on customer preference. We also build custom dashboards for real-time insights and alerting.
Q: Do you offer training or support handoff?
A: Yes. We train client staff post-deployment and provide clear, auditable documentation on system configuration, support runbooks, and change management.